NPS Score Calculator

Calculate your Net Promoter Score (NPS) to assess customer satisfaction and loyalty. NPS helps you understand how likely your customers are to recommend your services, providing valuable insights into customer experience.

Tips for using the NPS Score Calculator

Ask customers how likely they are to recommend your product on a scale from 0 to 10
Classify responses: 9-10 as Promoters, 7-8 as Passives, and 0-6 as Detractors
Calculate your NPS: % Promoters - % Detractors
An NPS above 0 is positive, and an NPS of 50+ is excellent
Use NPS as a benchmark for customer loyalty and areas for improvement